The Hong Kong Special Administrative Region (Hong Kong) is an important centre for international finance and trade, and is perennially ranked as one of the freest economies in the world. With its high standard of living, cosmopolitan population and low barrier of entry for businesses, the city has also become internationally famous as a shopping destination and food centre. Many international brands have an established presence in the city, and those without a presence see Hong Kong as an important link to the ever-growing mainland Chinese market.
Hong Kong does not have any laws or regulations specific to franchising. Local and foreign companies alike are free to establish and operate franchises as they see fit, subject to general consumer protection legislation.
The Hong Kong General Chamber of Commerce has established the Hong Kong Franchise Association (HKFA) committee to monitor and promote the development of franchising in the territory. Membership of the HKFA and adherence to its guidelines are on a voluntary basis.
II MARKET ENTRY
There are no franchise-specific restrictions on foreign franchisors who wish to enter the Hong Kong market. Foreign entities are free to grant their local partners master franchise or development rights. Foreign entities are also free to own real property or equity in a local business.
ii Foreign exchange and tax
The Hong Kong dollar is the currency of Hong Kong. The Hong Kong dollar is pegged to the US dollar at around HK$7.8 to US$1. The Hong Kong dollar is fully convertible into other currencies around the world. There are no capital restrictions on capital flows into and out of Hong Kong, neither are there foreign exchange restrictions in Hong Kong.
Hong Kong has a straightforward tax regime. Companies simply need to pay profits tax on income sourced in Hong Kong. There is no tax on dividends, capital gains, goods and services. However, withholding tax is levied on income (royalty payment) derived from the use of intellectual property rights in Hong Kong. The current effective rate is at 4.95 per cent.
III INTELLECTUAL PROPERTY
i Brand search
The Hong Kong government's Intellectual Property Department (IPD) maintains an online central database of trademarks, patents and registered designs.2 Anyone can access the database for free via the internet and search for intellectual property currently registered with the IPD. Alternatively, the IPD provides a service where they can perform the search for a small fee.
ii Brand protection
Trademarks are protected first by registering with the IPD. Registration requires the completion of an application form that can be downloaded from the IPD website.3 The application must then be submitted to the IPD in person or by post, together with the application fee (HK$2,000 for one class as at November 2019). The IPD will then review the application to ensure that all the required information has been provided.
A search will then be conducted to ensure there are no conflicts. If conflicts are cleared, the IPD will publish a public notice that the application has been filed. There is a three-month period from the date of publication of the notice during which an objection to the application can be filed. If there have not been any objections, the IPD will issue a certificate of registration at the end of the period. The official date of registration of the trademark will be the filing date of the application.
Enforcement of intellectual property rights is performed through the Hong Kong Courts. The process of filing a claim against a trademark infringer follows the same process as that of a normal civil claim (see Section VI). Failure to comply with a court order will be considered contempt of court, punishable by a fine or imprisonment.
More importantly, in Hong Kong, enforcement of provisions under the Copyright Ordinance, the Trade Description Ordinance and the Trademark Ordinance that give rise to a criminal offence are undertaken by the Customs and Excise Department, which has been given broad powers, including seizing and removing articles that may be infringing copies of a copyright work and entering and searching premises to carry out its duties, upon obtaining of a warrant from a magistrate.
iv Data protection, cybercrime, social media and e-commerce
Hong Kong does not have any specific legislation regulating social media or e-commerce. Activities will be regulated under general law.
In relation to personal data and data protection, the primary legislation is the Personal Data (Privacy) Ordinance (PDPO).4 The PDPO governs the use of personal data, which is defined as any data that relates to a living individual from which it is practicable for the identity of the individual to be ascertained. Collection of personal data is only allowed if the individual is first informed of the purpose for which the data is to be used; and the classes of persons to whom the data may be transferred. Personal data may not be used for a new purpose without the prescribed consent of the individual.
Any collection and use of personal data for direct marketing purposes requires the express consent of the individuals concerned.
Franchises must ensure that all personal data that has been collected are accurate and are protected against unauthorised or accidental access, processing, erasure, loss or use. Franchises must also ensure that the personal data collected are accessible to the individual they relate to upon the individual's request for access or correction.
Personal data collected may not be retained for longer than is necessary for the fulfilment of the purpose for which they were obtained.
IV FRANCHISE LAW
There is no specific franchise legislation enacted in Hong Kong. However, there are a number of consumer protection laws that would be relevant to a franchise and basic common law principles would also apply:
- the Consumer Goods Safety Ordinance7 requires manufacturers, importers and suppliers to ensure that consumer goods meet the general safety requirement;
- the Control of Exemption Clauses Ordinance8 prevents the supplier of goods or services from the exclusion or restriction of particular liabilities in its contractual terms;
- the Sales of Goods Ordinance9 provides that goods for sale must be of merchantable quality, fit for purpose as described on the package or by the seller, and must correspond with any samples on display;
- the Supply of Services (Implied Terms) Ordinance10 sets out the implied terms applicable to all service contracts, for example reasonable care and skill, performance within a reasonable time and that a reasonable charge should be paid;
- the Trade Descriptions Ordinance11 prohibits false trade descriptions in respect of goods and services made in consumer transactions; and
- the Unconscionable Contracts Ordinance12 empowers the court to give relief to consumers in respect of contracts relating to the sale of goods or supply of services found to be unconscionable.
Statutory and common law in relation to intellectual property will also be relevant with regard to activities relating to franchises.
ii Pre-contractual disclosure
There are no specific pre-contractual disclosure requirements. The HKFA has published a Code of Ethics,13 which states that a franchisor should provide to the prospective franchisee full and accurate written disclosure of all information material to the franchise relationship within a reasonable time prior to execution of the agreement. A franchisee should provide full and frank disclosure of all information material to facilitate the franchisor's selection of a franchisee.
Under Hong Kong law, however, a misrepresentation is a ground for rescission of a contract or the award of damages. This is where one party – the representor – makes a false representation to another – the representee – to induce the representee to enter into a contract. Under Hong Kong common law, if the representation was made fraudulently or negligently, the representee may also claim for damages suffered as a result of entering into the contract. Under the Misrepresentation Ordinance,14 the representee may also claim for damages despite the absence of fraud.
In a franchise context, the key elements required for a franchisor or a franchisee to bring such a claim against the other party are: (1) the misrepresentation was an untrue statement of fact or law; (2) the statement induced it to enter the contract; and (3) it has suffered a loss as a result of the entering into of the contract.
There are no franchise registration requirements.
iv Mandatory clauses
There are no mandatory clauses specific to franchise agreements.
v Guarantees and protection
There is no legislation or mandatory legal requirement under Hong Kong law relating to guarantees and protection. It is for the parties to agree whether guarantees from the principle owner or parent company are required.
i Franchisor tax liabilities
Hong Kong operates a territorial system of taxation. All profits derived from Hong Kong are subject to profits tax while any foreign-sourced income is non-taxable. The current tax rate applicable to corporations is 8.25 per cent on assessable profits up to HK$2 million and 16.5 per cent on any part of assessable profits over HK$2 million.15
ii Franchisee tax liabilities
All profits derived from Hong Kong are subject to profits tax while any profit derived overseas is non-taxable. The current tax rate applicable to corporations is 8.25 per cent on assessable profits up to HK$2 million, and 16.5 per cent on any part of assessable profits over HK$2 million.16
Owners of property are charged property tax, which is computed at the standard rate on the net assessable value of the property. The current standard rate is 15 per cent.17 Depending on the terms of the retail property's lease, a franchisee may be required to pay to the owner all or a portion of the property tax.
iii Tax-efficient structures
Hong Kong has a relatively simple system of taxation. The guiding principle is that all profits derived from Hong Kong will be subject to profits tax.
VI IMPACT OF GENERAL LAW
i Good faith and guarantees
Decisions of the English courts on good faith relating to good faith cooperation and implied terms of good faith when making a genuine decision and relating to honesty18 are likely to be applied and followed by Hong Kong courts. Although court decisions of England and Wales no longer form part of the law of Hong Kong, the case of Yam Seng Pte Ltd v. International Trade Corp Ltd 19 was applied in a Hong Kong court decision (albeit that the case was cited with regard to an issue unrelated to good faith).20 The Yam Seng case has also been relied on to argue for an implied duty of good faith before the Hong Kong courts in the recent cases of Golden Miles Group Holdings Ltd v. Jacob & Co Ltd21 and Lau Yu v. Hongkong and Shanghai Banking Corp Ltd.22 Recently, however, it was held by the Hong Kong courts that any implied duty of good faith cannot override the express provisions of the contract.23 It is therefore important to consider the implications of these cases in assessing the obligations of the franchisor and the franchisee under Hong Kong law.
In addition, the HKFA has published a Code of Ethics (the Code) that generally states the parties should act in good faith.24 The Code is a guideline for HKFA members to follow and is not binding. The Code specifically points out that disputes should be resolved with good faith and goodwill. To the extent reasonably possible and with good faith, the franchisor shall give notice to the franchisee of any contractual breach and grant reasonable time to remedy the default.
ii Agency distributor model
Franchisors and franchisees may contractually agree to an agency or distributor business model. In an agency model, the franchisee will sell the franchisor's products on behalf of the franchisor as agent to customers. Legally, the products are never owned by the franchisee. In a distributor model, the franchisee will purchase the franchisor's products in its own right and will then sell the products to customers.
iii Employment law
It is unlikely that a franchisee would be considered an employee of a franchisor. To be considered an employee, one must enter into a contract of employment whereby one person agrees to employ another and that other agrees to serve his employer as an employee. If a franchisee is considered an employee of the franchisor, the franchisee would be entitled to the minimum statutory protection and benefits conferred under the Employment Ordinance25 (e.g., statutory rest days, mandatory provident fund payments and employees' compensation insurance).
iv Consumer protection
It is unlikely that franchisees would be considered consumers or 'dealing as a consumer' under Hong Kong law. They would therefore be considered businesses and would be required to comply with the consumer protection legislation discussed in Section VI.i, in their dealings with consumers.
In Hong Kong, there is no comprehensive or overarching consumer legislation. Statutory protection is offered under a number of ordinances in Hong Kong.26
v Competition law
In June of 2012, Hong Kong enacted its first legislation governing cross-sector competition, the Competition Ordinance.27 The Competition Ordinance seeks to: (1) prohibit agreements and cooperation arrangements from restricting competition (price fixing, limiting supply to drive up prices, dividing segments of the market between competitors, etc.); and (2) prohibit the abuse of substantial market power to restrict competition. The Competition Ordinance came into full effect on 14 December 2015. The law will be enforced by the Competition Commission.28
In July 2015, the Competition Commission and Communications Authority jointly issued six guidelines on how the Competition Ordinance will be interpreted and enforced by the authorities, namely:
- the Guideline on the First Conduct Rule;
- the Guideline on the Second Conduct Rule;
- the Guideline on the Merger Rule;
- the Guideline on Complaints;
- the Guideline on Investigations; and
- the Guideline on Applications for a Decision under Sections 9 and 24 (Exclusions and Exemptions) and Section 15 Block Exemption Orders.
The Guideline on the First Conduct Rule, for example, provides that retail price maintenance (i.e., where a franchisor establishes a fixed or minimum resale price for the franchisee to follow) might be considered, by its nature, to be anticompetitive (see the two landmark decisions by the Competition Tribunal below). Nevertheless, the guidelines further provide that retail price maintenance might be exempted if the arrangement can be proved to entail pro-competitive benefits. For example, retail price maintenance may assist a franchise arrangement to organise a coordinated price campaign of limited duration.
In addition to the six guidelines mentioned above, the Competition Commission also issued in November 2015 two policies specifically on enforcement entitled 'Enforcement Policy' and 'Leniency Policy for Undertakings engaged in Cartel Conduct' in anticipation of the coming into force of the Competition Ordinance.
On 17 May 2019, the Competition Tribunal issued judgments for the first two enforcement cases brought by the Competition Commission relating to alleged contraventions of the First Conduct Rule of the Competition Ordinance. In Competition Commission v. Nutanix Hong Kong Limited and others,29 a case involving the submission of 'dummy bids' in response to a tender, it was held that the Competition Commission is not required to prove that an arrangement actually affected competition so long as it can be shown that the conduct has 'by its nature' an anticompetitive object. Pertinently, it was also held that vertical agreements aimed at distorting the competitive process and preventing any further potential competition can also constitute infringement. Businesses should therefore be aware that any arrangement with an object of distorting competition would risk infringing the Competition Ordinance, even if the arrangement were between non-competitors.
In Competition Commission v. W. Hing Construction Company Limited and others,30 a case involving agreements between 10 renovation contractors to allocate designated floors in particular flats to carry out decoration work for individual tenants, and price-fixing, it was held the Competition Commission did not have to prove that the arrangements actually adversely affected competition, as both the floor allocation agreement and the package price arrangement were found to have the object of restricting competition.
There have been no enforcement cases involving franchisees and franchisors in Hong Kong to date.
vi Restrictive covenants
Generally restrictive covenants are unenforceable in Hong Kong on public policy ground. The courts may find exception to the rule provided the franchisor can demonstrate that it has a legitimate interest to protect (e.g., system of the business, confidential information vital to the business) and that the scope of the restriction is no more than is reasonably necessary for the protection of that interest.31 To ensure the enforceability of restrictive covenants, the restriction should be limited in scope, time period and geographical area.
A breach of a restrictive covenant contained in the franchise agreement may be enforced by applying to the court for an interim injunction. To obtain an interim injunction, the franchisor will need to satisfy the court that there is a serious issue to be examined and that if the franchisee's activities are not immediately stopped, the damage to the franchisor's business could be so great that there could be no adequate financial compensation. In urgent cases, the franchisor may make the application to court without notice to the franchisee.
Termination of a franchise agreement is a contractual matter and should follow the termination clause of the agreement. As a matter of common law, the parties have a right to terminate the agreement in the event of a repudiatory breach and where it is clear that the party in breach does not intend to honour the agreement.
Depending on the contractual terms, a franchisor may take over the franchisee's business. There are no restrictions on foreign ownership of local business or leasing property.
viii Anti-corruption and anti-terrorism regulation
A franchisor or franchisee's liability for fraud will mainly be in the context of fraudulent misrepresentation, as discussed in Section II.iv.
There are a number of relevant laws that set out a range of offences relating to bribery, money laundering and terrorism that may apply to the franchise relationship. These are:
- the Prevention of Bribery Ordinance,32 which provides that any person who, acting as an agent (this includes an employee), solicits or accepts any advantage (e.g., money, loans, commission, contracts, services and favours) as an inducement or reward to do any act in relation to its principal's affairs, commits an offence;
- the Drug Trafficking (Recovery of Proceeds) Ordinance33 and the Organised and Serious Crimes Ordinance,34 which states it is a criminal offence to deal with any property knowing or having reasonable grounds to believe that the property, in whole or in part, directly or indirectly, represents proceeds of drug trafficking or an indictable offence; and
- the United Nations (Anti-Terrorism Measures) Ordinance,35 which provides that it is a criminal offence to provide or collect property, by any means, directly or indirectly, with the intention that the property will be used, or knowing that the property will be used, in whole or in part, for the purposes of terrorism.
ix Dispute resolution
As a dispute resolution forum, arbitration and litigation are equally valid; this will depend on the circumstances of each case. For court proceedings, the parties must file a mediation certificate with the court signifying that they have at least considered mediation soon after the close of pleadings (i.e., filing of the statement of claim and defence). The Hong Kong courts will generally uphold a foreign choice-of-law clause. As a matter of best practice, Paragraph 9 of the HKFA's Code of Ethics states that the parties should resolve disputes through arbitration.36
There are no litigation procedures specific to resolving franchising disputes. A franchise dispute will follow the standard court procedure for contractual disputes:
- to commence a court action, a writ of summons and statement of claim must be filed with the court and served on the defendant. The statement of claim must state the nature of the claim, the facts relied upon and the remedy claimed;
- the defendant must file an acknowledgment of service within 14 days of service of the writ to indicate if it wishes to defend the action; any defence must be filed with the court and served on the plaintiff within 28 days of the time limit for acknowledgment of service or after the statement of claim is served on him, whichever is later;
- the parties then enter the discovery phase and must disclose all documents related to the case and allow the other party to inspect the actual documents;
- each party must file and serve a timetabling questionnaire within 28 days of pleadings as provided in paragraph (b) being closed (the questionnaire assists the parties and the court in managing the case);
- within 14 days of receiving the timetabling questionnaire from all defendants, the plaintiff is to issue a case management summons for the court to give directions on the management of the case;
- after the court has given directions that the case may be set down for trial, the plaintiff should make an application to the court to do so and pay the prescribed fee;
- at the trial, the court will hear the submissions of the parties and any witness evidence. The court may adjourn the case if further information or evidence is required;
- the court may give its judgment on the date of the trial or at a later date; and
- a party can notify the court and other party of its intention to appeal the decision within the time limit.
It is possible to obtain an interim or permanent injunction to prevent the continued breach of a non-compete provision or unauthorised use of trademark (see the discussion on restrictive covenants above). The court will seek to place the plaintiff into the position that it would have been in had the contract been fully performed. Damages for breach of contract are calculated based on actual loss arising from the breach. The court will generally order the unsuccessful litigant to pay all or part of the legal costs of the successful party (in addition to paying its own costs).
Hong Kong is a signatory to the United Nations Convention on the Recognition and Enforcement of Foreign Arbitration Awards, and will enforce foreign arbitral awards. In addition, arbitral awards made in Hong Kong are enforceable in mainland China under the Arrangement Concerning Mutual Enforcement of Arbitral Awards between mainland China and Hong Kong.37
In the case of TGI Friday's Inc v. Perfect Wave Ltd,38 the franchise agreement was terminated by the franchisor for poor performance. The franchisee continued to operate the restaurant under the franchisor's brand name. The franchisor sought an interim injunction to stop the operation of the restaurant under the brand name. The court found that the agreement had been validly terminated and granted the injunction on the basis that the franchisor would have suffered irreparable damage if the franchisee had been allowed to continue.
VII CURRENT DEVELOPMENTS
Although there are already a substantial number of foreign brands with an established presence in Hong Kong, other brands are seeking to enter into the market. This is due to Hong Kong's reputation as a regional centre for shopping and food, and the rapid growth of mainland Chinese tourists visiting the territory. To illustrate, the period between 2015 and 2018 saw the opening of various fashion retailers, such as Lululemon, Decathlon, Foot Locker, 2XU and Canada Goose.
In terms of case law in relation to contractual law development, the Supreme Court held in Cavendish Square Holding BV v. Talal El Makdessi and ParkingEye Limited v. Beavis39 that it is no longer necessary to show a genuine pre-estimate of loss in enforcing a liquidated damages clause. Instead, the Supreme Court found that penalty clauses should be determined based on whether the innocent party's legitimate interest in enforcing the counterparty's contractual obligations were 'out of all proportion'. This is relevant in the franchising context as a liquidated damages clause is common in franchising agreements. Where franchisees and franchisors have equal or similar bargaining power in negotiating franchising arrangements, the court will be more reluctant to interfere with a contractual liquidated damages clause. Cavendish Square Holding BV v. Talal El Makdessi and ParkingEye Limited v. Beavis were cited in various cases in the Hong Kong Court of First Instance,40 the District Court41 and the Lands Tribunal.42 However, the Hong Kong Court of Appeal has not expressed its view on Cavendish Square Holding BV v. Talal El Makdessi and ParkingEye Limited v. Beavis in the case of Brio Electronic Commerce Limited v. Tradelink Electronic Commerce Limited 43 in relation to liquidated damages and penalty clauses. Whether this new test will be adopted by the Hong Kong higher courts remains to be seen. Nevertheless, the Court of Appeal rejected the rigid test in Murray v. Leisureplay Plc,44 which examines the discrepancy between the liquidated damages and the losses that would have been suffered in every case. In its approach to find the liquidated damages clause enforceable in Brio Electronic Commerce Limited v. Tradelink Electronic Commerce Limited, the Court of Appeal has shown its willingness to respect parties' contractual intention.
1 Michelle Chan and Hank Leung are partners at Bird & Bird.
4 Chapter 486 of the Laws of Hong Kong.
5 Chapter 106 of the Laws of Hong Kong.
6 For example, Section 27A, ibid.
7 Chapter 456 of the Laws of Hong Kong.
8 Chapter 71 of the Laws of Hong Kong.
9 Chapter 26 of the Laws of Hong Kong.
10 Chapter 457 of the Laws of Hong Kong.
11 Chapter 362 of the Laws of Hong Kong.
12 Chapter 458 of the Laws of Hong Kong.
14 Chapter 284 of the Laws of Hong Kong.
18 See corresponding United Kingdom chapter, Section VI.i.
19 Yam Seng Pte Ltd v. International Trade Corp Ltd  EWHC 111.
20 Ng Chi Kwan, Danny Summer (alias 夏韶聲) & Anor v. Yeung Yiu Kwan & Anor  5 HKLRD 744.
21 Golden Miles Group Holdings Ltd v. Jacob & Co Ltd  HKCFI 441,  HKEC 571.
22 Lau Yu v. Hongkong and Shanghai Banking Corp Ltd  HKCA 744,  HKEC 3144. It should be noted that Hong Kong courts have yet to express a definitive view on whether an implied duty of good faith could arise in the circumstances to be decided before the courts.
23 Shek Kin Pong and Others v. FTLife Insurance Co Ltd (formerly known as Ageas Insurance Company (Asia) Limited)  HKCU 2677.
25 Chapter 57 of the Laws of Hong Kong.
26 See Section IV.i.
27 Chapter 619 of the Laws of Hong Kong.
28 Where a matter concerns the telecommunications and the broadcasting sectors, the Competition Commission will have concurrent jurisdiction with the Communications Authority. See Section 159 of the Competition Ordinance and the Memorandum of Understanding between the Competition Commission and the Communications Authority entered into pursuant to Section 161 of the Competition Ordinance.
29  HKCT 2.
30  HKCT 3.
31 See, for example, Lush Ltd & Anor v. Red Channel International Ltd & Ors  HKCU 1349, in which Lush alleged that Red Channel has been in breach of a non-compete provision.
32 Chapter 201 of the Laws of Hong Kong.
33 Chapter 405 of the Laws of Hong Kong.
34 Chapter 455 of the Laws of Hong Kong.
35 Chapter 575 of the Laws of Hong Kong.
36 https://www.franchise.org.hk/en/code_of_ethics.html. The court would also stay proceedings for petition for a winding up order against a joint venture company set up for operating a franchise pending the decision of the related arbitration proceeding if the relevant franchise agreement has provided for disputes to be resolved through arbitration, and this includes if the shareholders have grounds to petition for the winding up of the joint venture company. See Quiksilver Greater China Ltd v. Quiksilver Glorious Sun JV Ltd & Anor; sub nom Re Quiksilver Glorious Sun JV Ltd (HKLRD)  4 HKLRD 759.
38  HKEC 488.
39 Cavendish Square Holding BV v. Talal El Makdessi and ParkingEye Limited v. Beavis  UKSC 67.
40 Leung Wan Kee Shipyard Ltd v. Dragon Pearl Night Club Restaurant Ltd (No 2)  1 HKLRD 657.
41 Tictas System Automation Ltd v. Explorer Travel Ltd DCCJ 3826/2013; Force Way Engineering Ltd (宏立工程有限公司) v. The Incorporated Owners of Grand Court (格蘭大厦業主立案法團) DCCJ 3216/2016.
42 饒旋鋒 對 黃麗惠 LDPE 642/2015, 龍珠島別墅F1至F7座業立案法團 對 LDBM 155/2014.
43 Brio Electronic Commerce Limited v. Tradelink Electronic Commerce Limited CACV 271/2013.
44 Murray v. Leisureplay Plc  EWCA Civ 963.