The Insurance and Reinsurance Law Review: Brazil


The Brazilian insurance market is the largest insurance market in Latin America and one of the largest insurance markets in the world. It has 122 general insurance companies (life and non-life), 133 reinsurance companies, 971 active healthcare operators,2 14 entities operating open-ended private pension funds and over 104,000 insurance and reinsurance brokers.3 These companies include globally operating all liners to locally based providers of tailor-made solutions.

As at November 2020, Brazilian insurers had a turnover of approximately 71.4 billion reais in non-life insurance, 169.8 billion reais in life insurance and 20.9 billion reais in capitalisation bonds, totalling 243.2 billion reais – a decrease overall of 0.9 per cent compared with the same period in 2019. For the same period, the healthcare and insurance sectors accounted for approximately 6.7 per cent of the total Brazilian gross domestic product.4 Although insurance penetration remains very low, the Brazilian Private Insurance Authority (SUSEP) is taking active steps to increase uptake in the sector and to facilitate the entry of new market participants.


i Financial regulation

In Brazil, there is no unified financial regulator with authority over insurance, banking, securities and pension funds. Financial regulation has long been organised at the federal level along functional lines with different regulators for each sector.

The national financial system regulation is commonly divided into three components: policy boards, supervisory entities and operators.

Policy boards set general guidelines to the financial system, but do not have executive functions. When deciding on an issue, the boards generally use the technical structures provided by supervisors. After a policy board sets guidelines, the relevant supervisory entities issue their own regulations thereof and become responsible for their enforcement. There are currently three policy boards (the National Monetary Council; the National Private Insurance Council (CNSP) and the National Complementary Pension Council (CNPC)) and four supervisory entities – the Central Bank of Brazil, the Securities and Exchange Commission (CVM), SUSEP and the National Complementary Pension Authority (PREVIC).

Finally, operators include other public or private institutions directly or indirectly involved in obtaining, intermediating between or investing resources within the national financial system. It is quite common to subdivide them into monetary institutions, official entities, other financial institutions, other financial intermediaries, supplementary institutions and insurance or pension institutions.

ii Insurance regulators

Authority for the oversight and regulation of the Brazilian insurance market is even more fragmented:

  1. CNSP and SUSEP regulate the National Private Insurance System (SNSP), which comprises insurance and reinsurance companies, entities operating open-ended private pension funds, capitalisation companies and insurance and reinsurance brokers (see Section II.ix on intermediaries and the role of the broker);
  2. CNPC, together with PREVIC, regulates and oversees entities operating private closed pension funds; and
  3. the National Regulatory Agency for Private Health Insurance and Plans (ANS) regulates the health insurance and healthcare industries.


CNSP and SUSEP are governmental entities under the Ministry of Economy, responsible for regulating the insurance sector (life and non-life, excluding health).

CNSP is a public body entitled to issue directives and rules on private insurance and reinsurance in Brazil. Latterly, open-ended private pension funds also fell within its purview. CNSP's responsibilities include:

  1. setting general policies and guidelines for private insurance and reinsurance;
  2. regulating the constitution, organisation, functioning, enforcement and sanctioning of those who operate under the SNSP;
  3. setting the basic features of insurance and reinsurance, private pension and capitalisation contracts;
  4. setting criteria for the incorporation of insurance and reinsurance companies and for open-end pension and capitalisation firms, determining technical and legal limits of their operations; and
  5. regulating insurance intermediaries.

SUSEP further details the rules enacted by CNSP and supervises the entities of SNSP through routine inspections and disciplinary proceedings in the administrative sphere. SUSEP's main responsibilities are:

  1. executing CNSP policies by inspecting the incorporation, organisation, functioning and operation of insurance and reinsurance companies, capitalisation companies and entities operating open-end private pension funds;
  2. ensuring that the entities within those markets are liquid and solvent; and
  3. protecting the rights of the insured persons.

Although this chapter focuses on insurance companies carrying out life and non-life insurance activities regulated by CNSP and SUSEP, below is a summary of the roles of the other governmental authorities that regulate other Brazilian insurance industry products (e.g., closed-end pension funds and health insurance).


CNPC regulates complementary pension funds operated by entities managing closed-end pension funds. CNPC is composed of (1) the Social Security Minister (who acts as CNPC's chairperson) and representatives of (2) PREVIC, the Special Secretariat for Pension Policies under the Chief of Staff at Ministerial Level, (3) the Ministry of Economy, as well as (4) delegates from pension funds, pension fund sponsors and pension fund beneficiaries. PREVIC is a governmental agency under the Ministry of Social Security, responsible for supervising and inspecting closed-end complementary pension entities (pension funds) and for executing the policies set for complementary pensions. The Brazilian government has made public its intention to merge PREVIC and SUSEP, which would create a single supervisory entity for insurance and pension funds. Although the merger is still under discussion, no concrete action towards unification has been taken so far.


The ANS is an agency established by the Brazilian government under the Ministry of Health that operates nationwide to regulate, standardise, control and inspect the private health insurance and plans sector in Brazil, including private health insurance, health management organisation, self-insured plans, medical cooperatives, non-profit health organisations and dental assistance.

iii Offer of insurance by foreign entities

Brazilian laws and regulations provide the following insurance should be exclusively contracted in Brazil: (1) mandatory insurance; and (2) non-mandatory insurance related to risks in Brazil taken out by individuals resident in Brazil or by legal entities (of any kind) domiciled in the Brazilian territory. In other words, as a rule, only local accredited insurance companies can underwrite this type of risk in Brazil. This does not mean that foreign insurers cannot underwrite local risks for Brazilian residents and legal entities headquartered in Brazil through policies issued abroad, but this practice is restricted to a narrow list of circumstances (e.g., whenever there is no local insurer interested in underwriting the local risks or whenever foreign corporations may take out worldwide coverage abroad, including in Brazil, but this coverage is not provoked, requested, funded or caused by the Brazilian insured).

Companies underwriting insurance in Brazil without authorisation or in cases not included in the exceptions above, or both of these, are subject to fines of up to 3 million reais and their shareholders, directors and officers could be held jointly liable for the fine and may be indicted and face criminal prosecution in some cases.

iv Authorisation to operate as an insurance company

Authorisation to operate as a Brazilian insurance company is granted according to the business segment and the regions of the country where the entity seeking to do business will distribute its products. The authorisation procedure is divided into three major steps: prior approval, ratification and product approval.

A prior approval request must first be submitted to SUSEP by the entities that intend to control the insurance company. This request must be made prior to undertaking any organisational corporate acts. The prior approval phase focuses on the financial and operational capacity of the shareholders in relation to the types of insurance segments in which they intend to operate (life, non-life, private pension funds, etc.). Together with the prior approval request, an applicant also needs to submit a business plan to SUSEP detailing the estimated projections of the insurance company's business for a time span of at least three years.

Once SUSEP grants approval of the project, applicants must undertake the relevant corporate acts for organising the insurance company, evidence of which is subsequently submitted to SUSEP for ratification purposes. Through the documents submitted to SUSEP at this stage, the ratification phase seeks to confirm whether the organisational structure described in the prior approval phase was duly implemented by the insurer's controlling shareholders; and to check whether the minimum capital requirements (which vary according to the types and number of products the insurance company intends to offer to the public at large and the regions of the country in which it wishes to operate) have duly been met.

Although the authorisation to operate is granted by SUSEP in the same document that ratifies the resolutions constituting the insurer's organisational corporate acts, the insurer still needs to file a product approval request with SUSEP to enable it to sell its insurance products within Brazil.

Finally, there are recently enacted simplified approval procedures to support SUSEP's regulatory sandbox programme, whereby approved insurtech companies are allowed to offer innovative insurance products under a temporary licence (36 months), while subject to reduced regulatory requirements.

v Transactions and corporate reorganisations

Transactions (including mergers and acquisitions, and portfolio acquisitions) and corporate reorganisations involving local entities that make up the SNSP are, in most cases, subject to ratification proceedings and prior approval from SUSEP, depending on the characteristics of the parties involved and the project. Transactions subject to prior approval require a pre-closing procedure conducted by SUSEP, while simplified ratification proceedings require post-closing or implementation procedures.

vi Product regulation

Prior to offering any type of insurance product to the public at large, regardless of the nature of the embedded coverage, the general and special terms and conditions of said product, as well as the related technical actuarial note (which sets out the conditions for provisioning related to the insurance product) need to be approved by SUSEP. At this stage, SUSEP will review and check whether the wording of the product meets the requirements established by the applicable regulations, and whether the policy conditions are drafted in a clear and objective manner to comply with the principles set out by the Civil Code and the Consumer Protection Code.

vii Other regulatory requirements of insurance companies

There are other restrictions inherent in insurance and reinsurance activities, most of which seek to protect insured parties by preventing insurers from engaging in several types of transactions, especially with assets and funds of the technical provisions of each product. A good example of this is the rule that forbids entities regulated by SUSEP from granting any type of guarantee or security to any third party; and from granting or receiving, or both of these, any loan to or from any related parties (shareholders, managers, subsidiaries or any affiliates).

Brazilian insurance companies are not subject to the insolvency and bankruptcy laws applicable to non-regulated entities. If an insurance company is in a dire financial situation, it will be subject to the following specific procedures, originally created to target financial institutions: intervention, extrajudicial liquidation and the temporary special management regime. SUSEP is entitled to check the solvency situation of all entities accredited to do business within the SNSP and, if necessary, implement the above proceedings. This authority may also place insurance companies under a fiscal management regime,5 which is essentially a measure whereby SUSEP allocates one of its agents to supervise all activities of the regulated entity that are not meeting applicable solvency requirements. The supervisor agent has broad powers to conduct, jointly with the entity's management, the latter's business and must keep SUSEP informed about all the company's activities.

As a rule, insurance companies are not subject to bankruptcy. They can, however, be adjudicated bankrupt under two specific circumstances: if a filing for extrajudicial liquidation is issued, but the assets are not enough to settle its liabilities with at least half of its unsecured creditors; or if there is sufficient evidence of bankruptcy crime.

viii Reinsurance and retrocession

Reinsurance and retrocession activities can be carried out in Brazil by the following types of reinsurers, all of which need to be accredited as such by SUSEP prior to engaging in any related activities:

  1. Local reinsurers must be organised as joint-stock companies headquartered in Brazil. Such entities must engage exclusively in reinsurance and retrocession activities (with exclusive corporate purpose). The proceedings to obtain a prior authorisation to operate, transfer control and elect officers and directors, as well as the minimum capital rules, are the same as those applicable to local insurers. Since these rules are more stringent, there are fewer local reinsurers than admitted or occasional reinsurers doing business in Brazil. Brazilian insurance companies must give preference (right of first refusal) to local reinsurers to underwrite at least 40 per cent of the reinsured risks in each treaty or facultative agreement.
  2. Admitted reinsurers may be headquartered abroad but must have a representative office in Brazil. The representative office must be organised either as a joint-stock or limited liability company but must have as its exclusive corporate purpose the representation of the offshore admitted reinsurer in reinsurance and retrocession transactions. There are some eligibility requirements that must be met by this type of reinsurer for purposes of accreditation, in particular the requirements to open a local bank account and to keep at all times a balance of US$5 million in that account. The representative office's management must follow the same ratification rules applicable to local insurers upon the election, appointment or replacement of its officers, director or both of these.
  3. Occasional reinsurers are in many ways very similar to admitted reinsurers, the only difference being that they do not need to have a representative office in Brazil. For this reason, eligibility requirements for purposes of accreditation by SUSEP are more restrictive than those applicable to admitted reinsurers.

ix Intermediaries and the role of the broker

The distribution of insurance contracts may be carried out either directly by the insurance company, by insurance agents, by policyholders or by insurance brokers and their agents.

Insurance agents represent insurance companies in the distribution of certain types of insurance to the public at large. As a result of certain regulatory restrictions, this model is generally used by retailers to distribute extended warranty insurance. Policyholders represent insured groups – the policyholder model is generally used in bancassurance to distribute group insurance.

Insurance brokers are the legally authorised intermediaries for the distribution and promotion of insurance contracts, policies and plans. Insurance brokers may be individuals or companies. Traditionally, to conduct insurance brokerage activities, insurance brokers are required to be accredited as brokers by SUSEP, in a procedure conducted through a simple online registration system.

Although simplified, the registration procedure requires evidence that all the eligibility requirements for accreditation purposes have been duly met. For example, among other requirements:

  1. the brokers must be organised in accordance with Brazilian law;
  2. they must be headquartered in Brazil;
  3. they must include the expression 'insurance brokerage' as part of their own corporate name;
  4. they must include insurance brokerage services among the activities that constitute their corporate purpose; and
  5. they must have an officer responsible for insurance brokerage who is duly registered with SUSEP as an insurance broker.

Once an applicant firm is accredited as a brokerage company, it must keep SUSEP updated about any changes relating to its corporate documents and governance or its organisational structure. Insurance brokers may also intermediate the distribution of insurance contracts through their own agents.

x Mandatory insurance

Most insurance sold in Brazil is optional, but there are also several types of mandatory insurance, such as occupational accident insurance; business fire insurance; insurance for death and permanent incapacity in the event of a car accident; and export credit insurance, among others.

Failure to contract mandatory insurance, without prejudice to other legal sanctions, is subject to fines: (1) twice the amount of the premium, when it is defined in the applicable legislation; and (2) in other cases, whichever is the greater of 10 per cent of the insurable amount and 1,000 reais.

Insurance and reinsurance law

i Sources of law

Brazil's legal system is based on civil law, therefore its framework is composed of numerous laws and legal codes. For this reason, the Brazilian insurance market is not regulated by a single law or code, but is governed by several different types of legal documents, including the following:

  1. the Civil Code,6 which dedicates an entire chapter to insurance contracts and the main principles that must govern the relationship between insured and insurer;
  2. Decree-Law No. 73/1966, which is still in full force and effect and which allows the regulation of this specific activity and market through regulations enacted by CNSP and SUSEP; and
  3. Supplementary Law No. 126/2007, which sets out the main rules for reinsurance and retrocession transactions in Brazil following the dismantling of the Brazilian Reinsurance Institute's monopoly in this area.

Notwithstanding the above, given the adhesive nature of most insurance policies (there is no arm's-length negotiation of their terms and conditions), the interpretation of insurance agreements by the courts tends to protect insureds. This tendency for protection is generally more pronounced in cases where the insured is a consumer (especially under the Consumer Protection Code7).

ii Making the contract

The formation of an insurance agreement is preceded by a written proposal sent by an insured person or an insurance broker. Local regulation, however, allows the contracting of policies through digital channels, provided that certain conditions are met.

Insurance contracts must contain the identification of the parties (insurance company, policyholder, insured parties, beneficiaries), term of effectiveness, limit of liability, covered risks, applicable premium, details of the obligation to indemnify (claim notification and regulation rules) among other information. The insurance company has to provide very clear and objective information to the insured parties regarding the specific terms of the coverage being taken out, especially the events that are excluded from coverage, limits to the right to indemnification (maximum indemnification limits, deductibles, etc.) and the claim regulation procedures to be carried out in the event that a covered claim takes place.

During the covid-19 pandemic, the commercialisation of insurance in digital environments gained significant importance. Resolution 294/2013 allows the commercialisation of insurance through remote systems using elements capable of authenticating and guaranteeing the integrity of the required documents and identifying the date and time of issuance of the contract. The insurer still needs to provide hard copies of the agreement when requested by the insured and the necessary information regarding the policy must be available online through individualised access credentials during the coverage period and must be printable by the insured.

At the time of placement, the applicable law and regulations demand the exchange of certain information between the insured parties and the insurance company. The insured parties must comply with the duty of utmost good faith, disclosing all material facts and acting honestly towards the insurance companies, in such a way that the insurance company has sufficient information about the circumstances involving the risk and coverage. Should the insured party fail to provide the requested information (or omit relevant data), the insurance company may (1) increase the premium, if the omission was not in bad faith; or (2) refuse to cover any claims that would otherwise be covered under the terms and conditions of the policy issued to the insured party, if the omission was in bad faith. Brazilian courts require more than a showing of mere negligence to support a bad faith claim – as a general rule the insured party must have engaged in intentional wrongdoing.

iii Interpreting the contract

The interpreting of insurance contracts must abide by the general rules for interpretation of private contracts under Brazilian law.

The Civil Code establishes the general rules for interpretation of private transactions. In this sense, the interpretation of any contract between private parties should seek and comply with the genuine intention of the parties when entering into the transaction; the uses and customs or traditions of the place where it took place; and the principle of good faith of the contracting parties (which is stricter in insurance contracts).

Following the entry into effect of the Declaration of Rights of Economic Freedom,8 where an insurance policy is a civil or corporate contract (i.e., signed by parties of equal standing and not a consumer contract), a presumption of parity applies, meaning that interpretations of the contract must consider the parties to have equal capacity and understanding of the terms and conditions agreed. This legislation was a guideline for actions taken and regulations issued by SUSEP in 2020, including the public consultation it held regarding all risks insurance policies that favour the freedom of the parties over the more paternalistic approach of protecting the insured.

In addition to this general rule, the interpretation of insurance contracts may also be subject to the rules of interpretation for adhesion contracts (set out by the Civil Code and the Consumer Protection Code, as the case may be), which stipulate that where provisions are ambiguous or contradictory, the contract must be interpreted in favour of the party who adhered to the contract.

iv Claims

Claim regulation procedures for payment of indemnifications by the insurer are generally triggered by the remittance of a claim notice by the insured or beneficiary to the insurer as soon as the insured or beneficiary becomes aware of a potentially covered event ((i.e., the claim).

Upon receipt of the claim notice, the insurance company will start procedures to verify the information provided by the insured party, whether the claim is covered by the policy and the amount of the sum to be paid as indemnification. This procedure is known as claim adjustment or regulation. SUSEP establishes a maximum term for claim adjustment proceedings, which varies according to the type of insurance product. In general, the term is 30 days, counted from the date on which all documents requested from the insured or beneficiary for claim regulation purposes are forwarded by the latter to the insurer (SUSEP allows an insurance company to make one request for additional documents and information during the above-mentioned term, the counting of which is suspended until this additional request is met by the insured or beneficiary). Some complex claims adjustments tend to last longer – reaching six to 12 months.

Dispute resolution

i General remarks

Although the Brazilian insurance market grown consistently over the years, there are no relevant court precedents or specialised courts for insurance and reinsurance matters. The lack of familiarity of judges (especially those at lower instances) with the laws and regulations applicable to insurance and the time-consuming nature of judicial proceedings (i.e., some proceedings may last more than 10 years) have caused complex insurance-related disputes to end up being decided in arbitration courts with experience in this field of law.

ii Governing law

The basic principles of private international law were incorporated into Brazilian law by the Law of Introduction to the Rules of Brazilian Law.9 The Law provides guidance on the effectivity, applicability and interpretation of Brazilian law and sets out conflict of laws rules. It also provides that agreements should be governed by the law of the country where they were entered into, but this legal provision does not exclude the contractual freedom of the parties to elect the law that will govern their rights and obligations under international agreements. This contractual freedom is more limited if the dispute is subject to Brazilian courts and the right of the parties to choose the governing law of agreements would depend on the existence of a link between chosen governing law and the underlying transaction. It is broader if the dispute is subject to arbitration, because arbitration law expressly allows parties to freely choose the governing law and rules.

iii Litigation

The Brazilian litigation system has three instances:

  1. first instance composed of state and federal lower court;
  2. second instance composed of regional federal court or state high courts; and
  3. third instance composed of the Superior Court of Justice and by the Supreme Federal Court.

Insurance disputes may be time-consuming if the parties refuse to accept the first instance judgment.

The New Civil Procedure Code, which became effective in March 2016, attempts to make litigation less time-consuming by developing and enhancing the rules concerning alternative dispute resolution mechanisms (especially arbitration and mediation); rendering certain decisions by the superior courts binding and making a decision in a single case the model for court decisions in cases that are similar (similar to precedents in the United States). The New Civil Procedure Code's incentive for conciliation and mediation is clear, since judges, upon receiving any petition, shall establish a conciliation or mediation hearing to be carried out by experts in the matter who will try to resolve the situation by consensus.

iv Arbitration

The parties may agree to submit insurance disputes to arbitration. Court decisions have consistently recognised the validity of clauses providing for mandatory arbitration in civil and commercial matters; however, courts have also decided that such clauses shall only bind consumers if they expressly agree to it.

Arbitration is becoming an increasingly popular alternative dispute resolution mechanism in Brazil for the following reasons:

  1. it is, usually, faster than procedures in Brazilian courts;
  2. arbitrators are chosen by the parties and may be more experienced on specific technical questions (as is the case regarding insurance and reinsurance matters);
  3. parties may choose the applicable law;
  4. parties may establish that the existence of the dispute and the decision will be confidential;
  5. the procedure is more flexible; and
  6. arbitration decisions may be enforced by courts.

These characteristics make arbitration procedures more attractive than regular court procedures, especially considering that insurance matters are highly specific and complex. In fact, SUSEP encourages those entities that belong to the SNSP and manage large-risk portfolios to include specific arbitration clauses in the general terms and conditions for this type of product.

v Mediation

The use of mediation procedures has also grown recently because of the mandatory conciliation and mediation hearing required by the New Civil Procedure Code. An agreement executed among the parties may determine that they will be subject to extrajudicial mediation, regardless of any arbitration or court procedure. If any such procedures have already begun, they will be suspended until the end of the negotiations. In the event that there is no ongoing procedure, the limitation period shall be suspended until the end of the negotiations. The parties may also determine the form of the mediation, including its date, the place of any meetings and the mediator. The main characteristics of mediation are informality, good faith and confidentiality. The mediation seeks to resolve conflicts in a consensual manner, without resorting to any court or arbitration proceedings (but not prejudicing the right to resort to said dispute resolution mechanisms).

Year in review

In 2020, SUSEP's regulatory agenda was characterised by (1) more transparency and better practices; (2) incentives to foster competition and innovation; (3) incentives for the development of simpler, modern insurance products; and (4) a more liberal approach throughout the regulatory regime. Several proposals were put out to public consultation and evaluated internally by SUSEP. Inspired by the Declaration of Rights of Economic Freedom, SUSEP made an effort to reduce bureaucracy and regulatory interference in the development of the Brazilian insurance market.

In March 2020, in issuing new rules for its regulatory sandbox programme, SUSEP was the first authority to realise an initiative of this kind (both the Central Bank and the CVM are also implementing similar sandbox programmes) and worked intensively to create the necessary framework for the initiative. The first group of insurtech companies was approved in 2020. Eleven projects were selected in December 2020, with operations to commence during the course of 2021. Under the sandbox programme, innovative and 'disruptive' companies wishing to underwrite risks can obtain a temporary limited licence from SUSEP to offer insurance products under reduced entry barriers. The programme aims to foster innovation and competition, with the ultimate goal of enhancing customer experience, increasing market penetration and reducing insurance prices. In this first phase, the project has already increased by almost 10 per cent the number of insurance companies in the market and it has been very well received by insurtech businesses, which had faced difficulties overcoming the regulatory and capitalisation requirements applicable to regular insurance companies.

SUSEP has also divided insurance companies into four different segments – S1, S2, S3 and S4. Companies classified as S4 are deemed to present less risk to the market and are therefore subject to reduced capital and prudential requirements. The operating requirements become stricter gradually as companies grow and move up through the segments. The segmentation has the purpose of increasing the variety of products offered by insurance companies and facilitating consumer access, without compromising the stability of the supervised entities.

Further evidence of a more liberal, efficient and flexible approach by SUSEP is provided by Resolution 393/2020, issued in October 2020, which regulates the insurance and reinsurance market's sanctions regime. The Resolution is more instructive in spirit than punitive, with provisions reducing the number of interventions for minor cases (dismissal is possible for minor offences) and allowing SUSEP to focus attention on severe infractions; for instance, with anti-money laundering provisions carrying increased penalties.

In addition, 2020 was significantly impacted by the covid-19 pandemic, which affected nearly all economic sectors, including the insurance industry. Despite the difficulties, overall the insurance market grew by 3.4 per cent between September 2019 and September 2020. Certain insurance lines, such as property and civil liabilities, were less affected and experienced higher growth rates, while other lines, such as car and travel insurance, face bigger challenges.

In response to the unfolding pandemic, the insurance market offered some flexibility regarding issues arising from life insurance and covid-19, in some cases even offering coverage for policies that had express epidemic or pandemic exclusions – possibly as a result of social pressure and image concerns, combined with the fact that legislative bills to void such exclusions are being discussed.

Finally, one of the most significant developments in the insurance market involves the mandatory traffic accident insurance (DPVAT), created in 1974 to protect individuals in motor vehicle accidents. The DPVAT structure was originally composed of a syndicate of insurers and provided through a single dedicated insurance company, Seguradora Líder. This structure will no longer underwrite risks as from 1 January 2021; instead, Brazil's largest state-owned bank, Caixa Econômica Federal, will underwrite DPVAT insurance and administer the related resources from this date onwards. There are complex operational and legal aspects involved and these will last for years to come.

Outlook and conclusions

Consistently with other initiatives throughout the past year, SUSEP has sought to promote competition through promoting the entry of new market participants and simplification of the requirements for offering insurance products. In 2021, SUSEP's perspective is to improve technical aspects of the insurance sector and simplify the regulatory framework to provide greater efficiency, simplicity and transparency. Considering the substantial number of important regulations submitted for public consultation in 2020 and subsequently enacted, we expect 2021 to be an exciting year for the Brazilian insurance market.

One of the most promising fronts is SUSEP's intention to introduce a standardised sharing environment for insurance data and services, commonly referred to as 'open insurance'. The open insurance initiative is connected to the open banking scheme already being implemented by the Central Bank and it will provide entrants and established participants intending to develop new product lines with access to previously unavailable insurance data. To operate in the open insurance environment, participants will make available to the ecosystem the same kind of information that they will receive, which shall balance opportunities with competition. The open insurance initiative is also deeply linked to the establishment of the rules for the experimental regulatory environment (the sandbox programme) and electronic policy, allowing insurance products to be registered on a centralised database.

In addition, SUSEP is planning to review and simplify the technical regulations applicable to micro-insurance, which mostly targets low-income consumers. In the past few years, the local insurance market has experienced the popularisation of traditional insurance products with simplified and cheaper coverage, in some cases of limited duration, and SUSEP is paying attention to this movement. Insurance companies issuing only micro-insurance policies are already subject to reduced capital requirements and further simplifications are likely to be implemented, perhaps affecting tax aspects and providing for more flexible payment options.

Finally, it is also important to mention the impact of the General Data Protection Law, which came into force in 2020, with specific provisions regarding the security of personal data. Accordingly, SUSEP shall establish conditions and criteria for cybersecurity standards in the insurance market in relation to, among other things, data processing, storage services and cloud computing.


1 Diógenes Gonçalves and Carlos Eduardo Azevedo are partners, Raíssa Lilavati Barbosa Abbas Campelo is a senior associate and Mariana Magalhães Lobato is an associate at Pinheiro Neto Advogados. The firm would like to thank Isabella Novais Dias, Camilla Granado Frangiosi and Fernando Vieira D Almeida Budeu for their contribution to the chapter.

2 'Dados gerais – Beneficiários de planos privados de saúde, por cobertura assistencial (Brasil – 2010-2020)':

3 '8º Relatório De Análise E Acompanhamento Dos Mercados Supervisionados':

4 'Estatísticas do Mercado Segurador' (2020):

5 As provided in Decree-Law No. 73/1966 and in Decree No. 60,459/1967.

6 Enacted by Law No. 10,406/2001.

7 Enacted by Law No. 8,078/1990.

8 Law No. 13,874/2019.

9 Decree-Law No. 4,657 of 4 September 1942.

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